Feedback, Suggestions & Complaints

Newcastle Family Practice is committed to providing our patients with the highest standard of care and service.

We value your feedback. If you are unhappy with any aspect of the service or care you have received, or if you would like to make a suggestion about how we could improve our services, we encourage you to contact our Practice Manager.

Email: manager@newcastlefp.com.au

We will take your concerns seriously and aim to address them respectfully and appropriately.

You may also choose to contact the Health Care Complaints Commission (HCCC) NSW directly to discuss or lodge a complaint.

Health Care Complaints Commission (HCCC)
Phone: 1800 043 159
Email: hccc@hccc.nsw.gov.au